About this role
Observe.AI is a platform that uses AI to improve customer experience through automated interactions and analytics. They are seeking an AI Agent Engineer to develop, deploy, and optimize voice and chat AI agents for enterprise use. The role involves technical development, client interaction, and system integration.
Required Skills
- Prompt Engineering
- API Integration
- Telephony
- LLMs
- Python
- Workflow Building
- Speech Understanding
- Data Management
- Automation
- Client Engagement
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field
About Observe.AI
observe.aiObserve.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.
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