Observe.AI
Observe.AI is seeking an AI Agent Engineer to lead the design, integration, and deployment of enterprise‑grade voice and chat AI agents and AI copilots. The role is hands‑on and customer‑facing, responsible for end‑to‑end lifecycle management of AI agents, including prompt design, workflow configuration, telephony setup, and performance tuning. The engineer will act as the primary technical partner for clients, delivering demos, gathering feedback, and ensuring successful production deployments.
Headquarters
Redwood City, California, United States
Company Size
201-500 employees
Founded
2017
Observe.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.
Snowflake Announces Intent to Acquire Observe to Deliver AI-Powered Observability at Enterprise Scale
Jan 8, 2026
Snowflake acquires Observe to enhance its observability capabilities
Jan 8, 2026
Observe Introduces AI SRE and o11y.ai Agents, Accelerating Developer Productivity While Cutting Enterprise Observability Costs
Nov 4, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Observe.AI.
41% above the average for this role
Snowflake buys Observe for AI-powered monitoring
Jan 8, 2026