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AI and Devops Technical Support Analyst at Citi - ApplyBlast

AI and Devops Technical Support Analyst

Citi

4 months ago

3.6 on Glassdoor

Warsaw, Poland

Hybrid

Full Time

Senior

0 applicants

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About this role

Citi is seeking a Platform Support Engineer to assist in the stability, reliability, and performance of critical AI and DevOps platforms. The role involves collaborating with engineering teams to resolve incidents, manage operational activities, and improve service levels through automation and monitoring. This position supports a wide range of services including AI applications, developer tools, and CI/CD pipelines to ensure business continuity.

Responsibilities

Support stability and reliability of AI and DevOps platforms
Resolve incidents and troubleshoot platform issues
Assist in disaster recovery and resilience testing
Drive automation initiatives for operational efficiency
Collaborate with engineering teams to enhance platform supportability

Skills

Qualifications

BS in Computer Science or related field6-8 years experience in technical support or platform operationsExperience with cloud-native architectureKnowledge of Generative AI concepts

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

View Profile

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.