Lusha
The AI and Knowledge Manager at Lusha owns the intersection of AI-driven support and the Knowledge hub, ensuring AI tools and self-service resources function as a unified system for fast, accurate, and consistent customer answers. This role involves shaping the AI chatbot strategy, maintaining the Knowledge hub roadmap and content, and partnering with Support, CS, and R&D teams to optimize knowledge bases and train agents on AI tools. The position requires hands-on experience with LLM prompt design and using AI tools to scale documentation and support workflows.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2016
Lusha is a B2B data platform that provides verified contact and company information along with live buying signals to help go-to-market teams find, prioritize, and engage prospects. The service supports lead generation, enrichment, outreach, and automation through APIs, a browser extension, and integrations with CRMs and sales/marketing tools. Lusha emphasizes data accuracy and compliance so sales, marketing, and revenue teams can accelerate prospecting and improve outreach effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lusha.
Lusha didn’t post a salary, so this is our estimate from similar listings.