AI Applied Researcher
hellopatient
About this role
An AI Applied Researcher at Hello Patient focuses on advancing AI systems through experimentation and research, evaluating new approaches and improving AI architecture. The role involves acting as a prompting expert, supporting the agent platform team with complex problems and enhancing AI output quality.
Skills
About hellopatient
hellopatient.comHello Patient is an AI-powered healthcare communications platform featuring Mia, an enterprise AI assistant that handles conversations across voice, text, and chat. Mia automates patient outreach and administrative tasks, including 24/7 appointment scheduling, insurance verification, patient intake automation, and automated billing/RCM, reducing friction for both patients and providers. The system supports lead conversion and patient recall campaigns, delivering timely, accurate information to improve access, efficiency, and the patient experience. Healthcare networks, including multi-location urgent care and primary care groups, use Hello Patient to streamline patient communication and operational workflows.
About hellopatient
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for hellopatient.
Salary
$125k – $160k
per year