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AI Architect at Genesys - ApplyBlast

AI Architect

Genesys

4 months ago

Tokyo, Japan

Hybrid

Full Time

Senior

0 applicants

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About this role

The Genesys AI Architect serves as a vital link between product management and customer-facing teams, enabling the field organization with expertise on Genesys AI solutions like Agentic Virtual Agents. This role drives ACV growth by engaging in sales cycles with technical leadership and translating complex AI capabilities into actionable business value for C-level stakeholders. Responsibilities leverage deep knowledge of Genesys AI, including predictive AI and NLP, to design prototypes, provide pre-sales support, and influence strategic IT transformations.

Responsibilities

Articulate and demonstrate Genesys AI product value to customers and prospects
Design and prototype innovative AI use cases and solution patterns
Lead technical discovery sessions and deliver product demonstrations
Provide strategic AI insights to Product Management and C-level stakeholders
Develop technical assets to support field teams and partner ecosystems

Skills

Qualifications

AI Architect CertificationGenesys Cloud Platform CertificationMaster's in Computer Science or Related FieldAWS or Azure Cloud CertificationTechnical Sales Certification

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.