sysaid
The AI Architect in SysAid's Agentic Center of Excellence will design and build reference architectures, standards, and shared infrastructure to enable scalable, reliable, and safe autonomous AI agents across the company. This hands‑on role combines deep technical work with mentorship and governance support, reporting to the ACoE Lead and collaborating with senior leadership.
SysAid is an AI-powered IT Service Management (ITSM) platform that helps IT teams automate workflows, manage incidents, requests, changes, and assets, and deliver faster, more proactive IT service. The platform features AI agents, a copilot assistant, a self-service portal, and 1,000+ integrations to streamline help desk operations and reduce manual workload. SysAid serves organizations across education, healthcare, manufacturing, and other industries looking to modernize and scale their IT service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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sysaid didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role