AI Automation Engineer
Ruby Labs(1 month ago)
About this role
The AI Automation Engineer at Hint is responsible for designing and maintaining the AI ecosystem that powers features like AI Support Automations and AI Astrologer capabilities. This role involves prompt engineering, data automation, and the development of conversational AI systems, collaborating closely with Product, Customer Support, and astrology experts to enhance user experience. Key tasks include reviewing user interactions, creating automated solutions for common issues, and building data pipelines for personalized conversations, all while ensuring high-quality, emotionally aware AI interactions.
Required Skills
- AI Engineering
- Prompt Engineering
- Data Automation
- Conversational AI
- Knowledge Base Management
- Intent Detection
- Routing Logic
- Fallback Responses
- Automated Solutions
- Collaboration
+11 more
Qualifications
- 2+ years in automation engineering, AI engineering, or conversational AI development
- Strong experience with prompt engineering, conversational flows, and LLM-based systems
- Skilled in low-code or workflow automation tools (e.g., n8n, Zapier, Make)
- Proven ability to integrate APIs and build stable data pipelines
- Experience designing intelligent automations for support, personalization, or content generation
- Strong understanding of conversational UX, intent systems, memory, and rule-based logic
About Ruby Labs
rubylabs.comRuby Labs is a forward-thinking company that specializes in developing innovative consumer products aimed at transforming sectors such as health, education, and entertainment. With a commitment to enhancing lives, Ruby Labs leverages cutting-edge technology to create solutions that are not only functional but also impactful. The company focuses on crafting products that push the boundaries of traditional markets, creating value for consumers and making a positive difference in their everyday lives.