AI Automation Engineer

Ruby Labs(1 month ago)

RemoteFull TimeSenior$135,142 - $182,729 (estimated)Engineering

About this role

The AI Automation Engineer at Hint is responsible for designing and maintaining the AI ecosystem that powers their astrology platform's support and personalization features. This role involves reviewing user interactions to identify improvements, building automated solutions, and ensuring accurate, emotionally aware AI responses. Collaboration with cross-functional teams, including Product and Customer Support, is essential for enhancing user experience and reducing escalations, while also managing data pipelines for personalized interactions. The ideal candidate will have experience in automation and conversational AI, and a strong understanding of prompt engineering and intent systems.

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Required Skills

AI Automation Engineering
Prompt Engineering
Data Automation
Conversational AI
Knowledge Gaps
Intent Detection
Routing Logic
Fallback Responses
Automated Solutions
Resolution Rates

+12 more

Qualifications

2+ years in automation engineering, AI engineering, or conversational AI development
Strong experience with prompt engineering, conversational flows, and LLM-based systems
Skilled in low-code or workflow automation tools (e.g., n8n, Zapier, Make)
Proven ability to integrate APIs and build stable data pipelines
Experience designing intelligent automations for support, personalization, or content generation
Strong understanding of conversational UX, intent systems, memory, and rule-based logic

About Ruby Labs

rubylabs.com

Ruby Labs is a forward-thinking company that specializes in developing innovative consumer products aimed at transforming sectors such as health, education, and entertainment. With a commitment to enhancing lives, Ruby Labs leverages cutting-edge technology to create solutions that are not only functional but also impactful. The company focuses on crafting products that push the boundaries of traditional markets, creating value for consumers and making a positive difference in their everyday lives.