AI Automation Engineer

Ruby Labs(1 month ago)

RemoteFull TimeSenior$132,407 - $179,290 (estimated)Engineering

About this role

An AI Automation Engineer at Hint is responsible for architecting and maintaining AI-driven automation systems that enhance customer engagement through advanced conversational AI and support functions. This role entails analyzing user interactions to improve AI capabilities, developing data pipelines for personalizing user experiences, and collaborating with cross-functional teams, including Product, Engineering, and astrologers, to ensure the delivery of accurate and emotionally aware AI solutions. With a focus on prompt engineering and workflow automation, the engineer aims to create scalable systems that effectively address user needs while continually refining conversation quality and intent detection.

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Required Skills

AI Automation Engineering
Prompt Engineering
Data Automation
Conversational AI
Knowledge Base Management
Intent Detection
Routing Logic
Automated Solutions
Product Collaboration
Resolution Rates

+14 more

Qualifications

2+ years in automation engineering, AI engineering, or conversational AI development
Strong experience with prompt engineering, conversational flows, and LLM-based systems
Skilled in low-code or workflow automation tools (e.g., n8n, Zapier, Make)
Proven ability to integrate APIs and build stable data pipelines
Experience designing intelligent automations for support, personalization, or content generation
Strong understanding of conversational UX, intent systems, memory, and rule-based logic

About Ruby Labs

rubylabs.com

Ruby Labs is a forward-thinking company that specializes in developing innovative consumer products aimed at transforming sectors such as health, education, and entertainment. With a commitment to enhancing lives, Ruby Labs leverages cutting-edge technology to create solutions that are not only functional but also impactful. The company focuses on crafting products that push the boundaries of traditional markets, creating value for consumers and making a positive difference in their everyday lives.