AI Automation Engineer
Ruby Labs(22 days ago)
About this role
The AI Automation Engineer at Hint is responsible for architecting and maintaining the ecosystem behind AI support automations and features like AI Astrologer and Astro-Cartography. This role requires developing human-like, emotionally aware AI systems, reviewing user interactions to identify improvements, and building automated solutions for user issues. The engineer collaborates across product, support, and engineering teams to enhance conversation quality, intent detection, and data pipelines, while ensuring compliance and scalability within the platform.
Required Skills
- AI Engineering
- Prompt Engineering
- Data Automation
- Conversational AI
- Knowledge Base Management
- Intent Detection
- Automated Solutions
- Collaboration
- Resolution Rates
- Accuracy
+13 more
Qualifications
- 2+ years in automation engineering, AI engineering, or conversational AI development
- Strong experience with prompt engineering, conversational flows, and LLM-based systems
- Skilled in low-code or workflow automation tools (e.g., n8n, Zapier, Make)
- Proven ability to integrate APIs and build stable data pipelines
- Experience designing intelligent automations for support, personalization, or content generation
- Strong understanding of conversational UX, intent systems, memory, and rule-based logic
About Ruby Labs
rubylabs.comRuby Labs is a forward-thinking company that specializes in developing innovative consumer products aimed at transforming sectors such as health, education, and entertainment. With a commitment to enhancing lives, Ruby Labs leverages cutting-edge technology to create solutions that are not only functional but also impactful. The company focuses on crafting products that push the boundaries of traditional markets, creating value for consumers and making a positive difference in their everyday lives.