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AI Conversational Bot Developer Specialist at Truliant Federal Credit Union - ApplyBlast

AI Conversational Bot Developer Specialist

Truliant Federal Credit Union

5 months ago

Winston-Salem, NC

Onsite

Full Time

Senior

0 applicants

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About this role

The AI Conversational Bot Developer Specialist designs, develops, and maintains conversational AI solutions using the Kore.ai platform to automate member interactions. This role involves training NLP models, integrating enterprise systems like CRMs and banking APIs, and collaborating with cross-functional teams to improve digital service capabilities.

Responsibilities

Design and develop conversational workflows within the Kore.ai platform
Train NLP models including intents and entities
Develop service node scripting logic using JavaScript
Integrate conversational bots with enterprise CRM and banking systems
Monitor bot performance metrics and refine training models

Skills

Qualifications

BS in Computer Science3-6 years of experience in backend services or application integrations3-6 years of experience implementing REST APIs

About Truliant Federal Credit Union

truliantfcu.org

Headquarters

Winston-Salem, North Carolina, United States

Company Size

501-1000 employees

Founded

1952

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Choose Truliant for your personal or business banking needs. We offer a wide array of accounts and services, with some of the most competitive rates on the market.