AI Conversational Designer
Barclays(1 month ago)
About this role
The AI Conversational Designer will lead the Conversational Assistant and AI function within Barclays' Digital Customer Experience team, driving the development and evolution of conversational banking services across digital channels. The role focuses on shaping team structure and strategy for AI/ML and advanced data analysis to redefine customer experiences. The position is based in London (Luke Street) or Knutsford (Radbroke Hall).
Required Skills
- Conversation Design
- Service Blueprinting
- Journey Mapping
- Service Prototyping
- UI Design
- Wireframing
- Accessibility
- Data Analysis
- NLP
- Machine Learning
+4 more
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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