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AI Customer Success Engineer at Protolabs - ApplyBlast

AI Customer Success Engineer

Protolabs

29 days ago

2.5 on Glassdoor

Maple Plain, Minnesota, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The AI Customer Success Engineer role involves embedding with business users to understand workflows and use cases, building automations and agents through no-code development, and driving the adoption of AI tooling. This position acts as a bridge between technology and business by analyzing requirements, conducting demos, and managing feedback to deliver measurable value through AI solutions. The role focuses on turning untapped potential into real impact by creating analytical depth behind custom AI solutions.

Responsibilities

Build automations and agents through no-code development
Analyze user feedback and drive adoption of AI tooling
Define measurable KPIs and acceptance criteria for use cases

Skills

Qualifications

Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems, Business Informatics, Industrial Engineering, or Digital Business)

About Protolabs

protolabs.com

Headquarters

Maple Plain, Minnesota, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

Protolabs is a tech-enabled manufacturing company that provides rapid prototyping and on-demand low-volume production of custom parts. Customers get interactive online quoting and free design analysis—often within hours—so engineers can iterate quickly and move from prototype to production. Their services include injection molding, CNC machining, 3D printing and related secondary operations, supporting both prototyping and short-run production needs. Protolabs positions itself as a fast, reliable partner for product development and small-scale manufacturing worldwide.