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AI Engineer II at Guidewire Software - ApplyBlast

AI Engineer II

Guidewire Software

1 day ago

Remote

Full Time

Senior

0 applicants

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About this role

The AI Engineer II role involves building, evaluating, and hardening an omnichannel AI agent for property and casualty insurance carriers, focusing on synchronous voice interactions and first notice of loss intake. The position requires owning end-to-end agent slices, driving the evaluation loop, and improving containment and resolution rates while maintaining accuracy. The engineer will work directly on the voice path, collaborate with carriers, and ensure the system behaves predictably through disciplined testing and error analysis.

Responsibilities

Build and evaluate AI agent orchestration and context architecture
Drive containment and resolution rates while maintaining accuracy
Work on voice path including latency budgets and telephony layer

Skills

About Guidewire Software

guidewire.com

Headquarters

San Mateo, California, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Guidewire provides P&C insurance software and technology, including core policy administration, claims, billing, analytics, and cloud-based services. The company offers InsuranceSuite and InsuranceNow as an integrated platform for insurers to manage the entire insurance lifecycle, supported by analytics and digital capabilities.

Recent company news

Guidewire Software, a leading insurance technology provider for non-life insurers, has opened its new office at Prestige Tech Park, Bengaluru. This move to a larger facility marks a milestone in the company’s India journey, reflecting its tremendous growth as it

Sep 19, 2025