AI Engineer, Integrations - Bellevue

Aircall(1 month ago)

Seattle, WAOnsiteFull TimeMedior$139,630 - $185,940 (estimated)Engineering

About this role

The AI Engineer on the Integrations team designs and builds scalable, cloud-based AI modules that power Aircall’s customer communications platform. The role spans the full software development lifecycle, from architecture and implementation to testing and deployment of AI-driven features. You will work closely with cross-functional teams to translate business requirements into robust technical solutions while contributing to the reliability and performance of production systems. This position also involves mentoring junior engineers and influencing the evolution of Aircall’s AI capabilities.

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Required Skills

LLM Integration
Prompt Engineering
Agentic AI
MCP Development
LangChain
LlamaIndex
AutoGen
RAG Architecture
Vector Databases
Performance Optimization

+22 more

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.