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AI Engineer at Dialpad - ApplyBlast

AI Engineer

Dialpad

1 month ago

4.0 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

1 applicant

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About this role

The AI Engineer will design, build, and maintain production-grade AI systems, including multi‑agent workflows, retrieval‑augmented generation applications, and LLM‑powered services. Working closely with business stakeholders and senior engineers, the role involves architecting scalable backend services, integrating APIs, and ensuring reliability and performance of AI applications.

Responsibilities

Design and build production‑grade AI systems
Lead technical implementation of complex AI initiatives
Mentor junior engineers and conduct code reviews

Skills

About Dialpad

dialpad.com

Headquarters

San Ramon, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.