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AI Engineer at Gradient Labs - ApplyBlast

AI Engineer

Gradient Labs

1 month ago

London, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The role involves building, operating, and iterating AI agents for customer support in financial services, translating ambiguous business problems into reliable, observable agentic workflows, and shaping internal AI platform standards. The engineer will ship production‑ready LLM‑powered solutions, develop evaluation infrastructure, and collaborate closely with product and data teams.

Responsibilities

Build and operate AI agents in production
Design and maintain evaluation infrastructure for AI systems
Translate business problems into agentic workflows

Skills

About Gradient Labs

gradient-labs.ai

Headquarters

London, England, United Kingdom

Company Size

1-10 employees

Founded

2023

View Profile

Gradient Labs builds AI-native customer operations solutions for financial services. The company offers a suite of specialist AI agents that automate end-to-end workflows across disputes, KYC/KYB, lending, collections, customer support, onboarding, and insurance claims. Their platform handles both customer-facing interactions and the back-office work in between, enabling financial institutions to streamline and scale their operations.