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AI Implementation / Customer Success Engineer at Nextiva - ApplyBlast

AI Implementation / Customer Success Engineer

Nextiva

1 month ago

3.7 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Junior

1 applicant

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About this role

Nextiva is seeking a detail-oriented AI Implementation / Customer Success Engineer to deploy AI solutions, design conversational experiences, and manage end-to-end agent implementations for customers. This role combines technical skills in prompt engineering and workflow design with customer-facing responsibilities to ensure successful delivery of AI-driven products. The position offers a growth path into AI Solutions Engineering, Product Specialist, or Customer Success Leadership opportunities.

Responsibilities

Design and optimize AI agents using advanced prompt engineering techniques
Translate customer requirements into technical implementation plans and deploy AI solutions
Build and maintain automation workflows integrating agents with customer tools and APIs

Skills

About Nextiva

nextiva.com

Headquarters

Scottsdale, Arizona, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Nextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.