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AI Operations and Platform Reliability Lead at Blue Cross and Blue Shield of Nebraska - ApplyBlast

AI Operations and Platform Reliability Lead

Blue Cross and Blue Shield of Nebraska

27 days ago

4.1 on Glassdoor

Omaha, Nebraska, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

This role serves as the connective tissue between AI agents' technical capabilities and business value, working across teams to identify opportunities, shape solutions, and ensure measurable impact. The position focuses on platform reliability, evaluation, and AI operations to transform how work gets done across the organization. It involves bridging strategy, operations, and technology to turn AI experimentation into sustainable business transformation.

Responsibilities

Design and implement AI agent solutions bridging business needs and technical capabilities
Establish evaluation frameworks and observability systems for production LLM-based systems
Drive organizational change management and adoption of AI-powered workflows

Skills

About Blue Cross and Blue Shield of Nebraska

nebraskablue.com

Headquarters

Omaha, Nebraska, United States

Company Size

1001-5000 employees

Founded

1939

View Profile

Blue Cross and Blue Shield of Nebraska (BCBSNE) is a Nebraska-based health insurer offering medical, vision, dental and travel insurance plans for individuals, families and employers, along with Medicare options. The company emphasizes affordable, comprehensive coverage and provides a broad provider network, member services, and digital tools to help manage benefits.