AI Productivity Engineer - San Francisco or Bellevue

Aircall(14 days ago)

HybridFull TimeSenior$141,813 - $189,500 (estimated)Engineering

About this role

Software AI Engineer on the Engineering Productivity team at Aircall focused on accelerating AI adoption across the engineering organization by building production-grade, AI-powered developer tools. The role is internal-facing (not research or customer product) and centers on embedding intelligence into everyday engineering workflows to improve engineering effectiveness and adoption.

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Required Skills

LLMs
Prompting
Retrieval
Context Injection
AI Tooling
Backend Engineering
APIs
Integrations
CI/CD
GitLab

+5 more

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.