Authenticx
The AI Prompt Engineer leads the design, development, and optimization of large language model prompts for scalable conversation scoring at Authenticx. This role translates scoring rubrics into reusable prompt logic, collaborating with engineering, product, and data labeling teams to deliver reliable natural language solutions. The position requires a strong understanding of LLMs, NLP systems, and prompt engineering concepts to drive data-driven decision-making.
Headquarters
Indianapolis, Indiana, United States
Company Size
51-200 employees
Founded
2018
Authenticx provides a customer intelligence platform that uses AI and natural language processing to analyze conversations such as call center recordings, chats, and emails. Its software helps organizations, particularly in healthcare and insurance, identify trends, customer pain points, and operational insights from unstructured voice-of-customer data.
Listening with Purpose: How a Social Work alum transformed healthcare
Jun 30, 2025
Authenticx Reports Significant Growth in 2023, Doubling Customer Count
Dec 12, 2023
Authenticx: Interview With Founder & CEO Amy Brown About The AI-Based Healthcare Solutions Company
Dec 2, 2024
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Authenticx.
Authenticx didn’t post a salary, so this is our estimate from similar listings.
Amy Brown Creates Authenticx To Transform Healthcare Customer Experience
Apr 26, 2022