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AI Quality Engineer at Aviva - ApplyBlast

AI Quality Engineer

Aviva

2 days ago

Warsaw, Mazovia, Poland

Hybrid

Full Time

Medior

0 applicants

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About this role

The AI Quality Engineer role at Aviva Services Excellence Centre focuses on building confidence in the quality, safety, and reliability of AI-powered products. This hands-on position involves evaluating conversational AI and autonomous agents to ensure solutions are robust, trustworthy, and ready for production. The role requires partnering with engineers and product teams to measure outcomes and identify potential system weaknesses before they impact customers.

Responsibilities

Design evaluation approaches for conversational and non-deterministic AI systems
Build and maintain representative evaluation datasets covering high-risk scenarios
Analyze errors and distinguish model failures from integration or data issues

Skills

About Aviva

aviva.ca

Headquarters

Mexico City, Mexico City, Mexico

Company Size

51-200 employees

Founded

2022

View Profile

Aviva Canada is a leading insurance provider offering a wide range of coverage options including car, home, condo, tenant, and business insurance. Trusted by over 2.6 million customers, Aviva operates through a network of brokers and direct channels to help individuals and businesses protect what matters most. The company is also committed to sustainability, with a net zero carbon plan by 2040.