Edra
Edra is seeking an AI Research Engineer to build and maintain a learning system that teaches AI agents how enterprises operate by reverse-engineering business processes from existing data. The role involves advancing the core context-learning library, designing LLM-powered systems, and implementing continuous learning loops to improve agent performance and reliability. This position combines applied research with production engineering to ship fixes and enhancements into real customer workflows.
Edra is an AI platform that automatically learns how a business operates by reading existing tickets, logs, and messages, then turns that knowledge into executable playbooks for AI agents. It deploys auditable, transparent AI agents that automate processes such as IT service management and technical support within existing systems like ServiceNow, Jira, Zendesk, and Salesforce. Edra continuously updates its knowledge library as business processes evolve, ensuring AI agents always operate on current information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Edra.
Edra didn’t post a salary, so this is our estimate from similar listings.