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AI Services Consultant at Zendesk - ApplyBlast

AI Services Consultant

Zendesk

2 days ago

3.7 on Glassdoor

São Paulo, São Paulo, Brazil

Hybrid

Full Time

Senior

0 applicants

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About this role

The AI Services Consultant at Zendesk serves as a technical expert and trusted advisor, guiding customers through the implementation and optimization of AI-powered Resolution Platform solutions. This role focuses on accelerating customer time-to-value, removing technical roadblocks, and ensuring successful project delivery through strategic consulting and project management. The consultant collaborates with internal teams to align AI roadmaps with business goals, driving measurable improvements in customer experience and adoption.

Responsibilities

Provide technical solutions and remove roadblocks for customers on the AI Platform
Guide customers through complex configurations and optimization of AI solutions
Lead end-to-end project delivery with clear scope, timelines, and stakeholder alignment

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.