AI Software Engineer (Multimodal AI Agents)
Nextiva(4 days ago)
About this role
An AI Software Engineer on Nextiva’s AI Agents team within the Data & Intelligence Platform, focused on developing multimodal AI agents (voice and chat) for the company’s customer experience platform. The role applies machine learning and software engineering to build scalable, production-grade AI features that enhance automation while preserving human interaction.
Required Skills
- NLP
- Speech Recognition
- Conversational AI
- Machine Learning
- Deep Learning
- Python
- PyTorch
- TensorFlow
- Java
- C#
+7 more
Qualifications
- BS in Computer Science or Software Engineering
- MS in AI or Machine Learning (Preferred)
- Equivalent Practical Experience Accepted
About Nextiva
nextiva.comNextiva is a unified customer experience management platform that unites every conversation across the customer journey, providing a single business communications system for voice, video, chat, social media, and email. It offers industry-leading business phone service, team collaboration tools, omnichannel CX features, and AI-powered contact center solutions. Founded in 2006, Nextiva focuses on integrated, scalable communications and customer-experience tools to help businesses streamline support and collaboration.
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