AI Solution Architect – Conversational Platforms

Philip Morris International(12 days ago)

RemoteFull TimeSeniorInformation Technology

About this role

The AI Solution Architect for Conversational Platforms at Concentrix is responsible for designing and implementing enterprise-grade AI solutions, integrating contact center automation platforms, and working closely with clients and technical teams to develop scalable, innovative conversational AI systems. The role combines technical expertise with pre-sales consulting to support high-impact global projects.

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Required Skills

Conversational AI
GenAI
CCaaS Platforms
Microservices
Kubernetes
APIs
Cloud Platforms
Node.js
Python
AI Orchestration

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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