Kontakt.io

AI Success Specialist

Kontakt.io(1 day ago)

New York, NYOnsiteFull TimeSenior$133,757 - $179,783 (estimated)Customer Success
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About this role

The Clinical AI Operations Specialist is the inaugural Customer Success partner for Kontakt.io’s AI orchestration deployments in hospitals, guiding early customers from initial deployment through long-term optimization. The role focuses on aligning AI agents with EHR data and hospital workflows, shaping best practices for AI-driven clinical operations, and serving as the primary customer-facing steward during early rollouts.

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Required Skills

  • EHR
  • AI Orchestration
  • Workflow Integration
  • Patient Flow
  • SQL
  • API Logs
  • HL7
  • FHIR
  • Monitoring
  • Troubleshooting

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Kontakt.io

About Kontakt.io

kontakt.io

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