AI Success Strategist, Customer Success

Zendesk(18 days ago)

HybridFull TimeSenior$95,000 - $125,000Customer Success

About this role

This role involves leading the strategic deployment and management of AI solutions for customers, focusing on driving adoption, delivering measurable business outcomes, and maintaining long-term AI roadmaps. It emphasizes collaboration with various internal and external stakeholders to ensure successful AI integration and value realization.

View Original Listing

Required Skills

AI
Customer Success
Program Management
Solution Design
Stakeholder Engagement
Analytics
Customer Journey
AI Strategy
Cross-functional Influence
Data Governance

Qualifications

BS in Business, Computer Science, Engineering, or related field
5+ years in Customer Success or related field
1+ years in AI-related experience
Experience with SaaS or enterprise technology
Experience managing AI or software adoption programs

About Zendesk

zendesk.com

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

View more jobs at Zendesk →