AI Success Strategist, Customer Success
Zendesk(18 days ago)
About this role
The AI Success Strategist at Zendesk is responsible for guiding customers through their AI adoption journeys, translating product capabilities into strategic business plans, and building long-term AI roadmaps. The role involves collaborating with internal teams and external customers to maximize AI solutions' impact and ensure customer satisfaction.
Required Skills
- AI Strategy
- Customer Success
- Product Knowledge
- Program Management
- Stakeholder Engagement
- Analytics
- Solution Design
- Data Governance
- AI Trends
Qualifications
- Bachelor’s degree in Business, Computer Science, Engineering, or related field
- 5+ years in Customer Success/Experience
- 1+ years in AI-related roles
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
View more jobs at Zendesk →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Zendesk
Similar Jobs
AI Success Engineer
OpenAI(27 days ago)
Sr. Customer Success Manager
Proofpoint(21 days ago)
Agentforce/AI Deployment Strategist (Multiple Levels)
SalesForce1 Inc(1 month ago)
AI Success Engineer, Government
OpenAI(19 days ago)
AI Strategist
Coveo(1 month ago)
Customer Success Manager
GitLab Prospects(4 days ago)