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AI Support and Operations at Jobgether - ApplyBlast

AI Support and Operations

Jobgether

26 days ago

Remote

Full Time

Medior

0 applicants

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About this role

This role focuses on driving continuous improvement across customer support by analyzing processes, identifying pain points, and implementing solutions to enhance customer satisfaction and operational efficiency. The position involves leveraging AI and automation technologies to reduce repetitive work, improve resolution times, and elevate the overall support experience for both customers and employees. The ideal candidate will collaborate with cross-functional teams to design, deploy, and optimize AI tools while championing responsible AI adoption and establishing success metrics for transformation initiatives.

Responsibilities

Drive continuous improvement across customer support by evaluating processes and recommending solutions
Design, configure, and deploy AI tools and automation to reduce repetitive work and improve resolution times
Analyze ticket trends and operational metrics to identify opportunities for reducing customer effort

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.