Bullfinch
The AI Support Operations Specialist will configure, test, and fine‑tune Zendesk AI tools such as Answer Bot, Generative Replies, and Intelligent Triage to improve resolution times, routing, and agent performance. The role bridges customer experience, IT, and data teams, ensuring ethical, transparent AI use while training and empowering support staff.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bullfinch.
Bullfinch didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role