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AI Support Operations Specialist at Jobgether - ApplyBlast

AI Support Operations Specialist

Jobgether

5 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The AI Support Operations Specialist optimizes the performance of AI support agents by analyzing data, refining workflows, and ensuring accurate customer interactions. This role involves collaborating with cross-functional teams to enhance AI capabilities, improve human handoffs, and implement new technologies within the Intercom Fin platform. The position focuses on driving customer satisfaction and expanding AI support across various products and services.

Responsibilities

Optimize AI support agent performance and resolution rates
Configure AI behavior and workflows within Intercom Fin
Analyze performance data to identify root causes and improvements

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.