AI Trainer - Support Operations (Hybrid)
Homebase
About this role
Homebase is hiring an AI Trainer Support Operations specialist to develop, optimize, and improve AI-powered customer support workflows, focusing on measurable customer satisfaction and resolution metrics. The role involves cross-functional collaboration, data analysis, and continuous iteration to enhance the AI agentor small business support.
Skills
About Homebase
joinhomebase.comHomebase is an all-in-one platform designed to streamline business operations for small and hourly teams. They provide tools for employee scheduling, time tracking, payroll management, HR compliance, and team communication, ensuring businesses can efficiently manage their workforce. Trusted by over 150,000 small businesses, Homebase integrates AI-powered assistants and other features to simplify the management process and enhance productivity. With a strong focus on customer support and user experience, Homebase aims to empower small businesses to optimize their operations.
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About Homebase
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Homebase.
Salary
$57k – $67k
per year