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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
MCI
An experienced AI Workflow Automation Manager at MCI leads the design, implementation, and optimization of AI-driven automation solutions across the organization. The role involves developing automation strategies, managing cross-functional projects, and ensuring solutions deliver measurable operational and business value. The successful candidate combines leadership, process improvement, and AI expertise to drive efficiency and innovation.
Headquarters
Iowa City, Iowa, United States
Company Size
5001-10000 employees
Founded
2002
MCI (also marketed as MCI BPO) is a U.S.-based business process outsourcing firm that provides customer experience (CX) call center and BPO services to help organizations boost efficiency and reduce costs. Headquartered in Iowa City, MCI delivers outsourced contact center solutions — including CX-focused inbound/outbound support and back-office processing — to scale client operations. The company positions itself as one of the fastest-growing call center providers in the USA, emphasizing measurable cost savings and improved customer experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.