rockITdata
An AI/ML Engineer will design, build, and optimize AI-powered capabilities within an Amazon Connect contact center environment running in AWS GovCloud (IL4). The role focuses on configuring Amazon Bedrock Agents, engineering prompts, developing knowledge bases, and implementing compliance rules for healthcare entities. The engineer will work across virtual agent fulfillment, AI coaching, call summarization, and post-call analysis while ensuring adherence to FedRAMP, HIPAA, and NIST standards.
Headquarters
Raleigh, North Carolina, United States
Company Size
51-200 employees
Founded
2018
rockITdata is a Service-Disabled Veteran-Owned Small Business specializing in Decision Engineering, AI, Data & Analytics, and Tech Modernization. They serve clients across Healthcare, Life Sciences, Commercial Industries, and the Public Sector, combining commercial agility with the precision required for government missions. Their proprietary AMANDA™ Framework ensures solutions are not only implemented but adopted and sustained.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for rockITdata.
rockITdata didn’t post a salary, so this is our estimate from similar listings.