Talkdesk

AI/Privacy Analyst

Talkdesk(1 month ago)

Porto, PortugalOnsiteFull TimeMedior$112,822 - $151,760 (estimated)Privacy
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About this role

This role is part of Talkdesk’s Privacy team and helps ensure the company complies with data protection laws while aligning privacy practices with business objectives. The position contributes to the development and delivery of the privacy strategy, regulatory monitoring, and cross-functional support for products and sales. It offers opportunity to deepen expertise across international privacy regimes, AI governance, and privacy standards.

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Required Skills

  • Privacy Strategy
  • Privacy Regulations
  • Data Sovereignty
  • Requirements Definition
  • DPIA
  • Processing Activities
  • RFP Support
  • Customer Requirements
  • Contract Review
  • ISO 27701

+12 more

Qualifications

  • Law Degree (LLB/JD)
  • Postgraduate Qualification in Data Protection or AI Governance
  • CIPP-E
  • CIPP-US
  • CIPT
  • CIPM
  • ISO 42001
Talkdesk

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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