Air Freight Healthcare Customer Service Operator
AWE plc(2 months ago)
About this role
The Air Freight Healthcare Customer Service Specialist coordinates temperature-sensitive and time-critical healthcare shipments via air freight for pharmaceutical, medical device, and life-science customers. The role ensures regulatory and airline compliance while providing proactive communication and issue resolution to maintain shipment integrity and customer satisfaction.
Required Skills
- Air Freight
- Cold Chain
- Documentation
- Customs
- Customer Service
- Communication
- Problem Solving
- Time Management
- Attention To Detail
- Regulatory Compliance
+1 more
Qualifications
- IATA DGR Certification
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