Airport Customer Experience Manager

Qantas Group

1 month ago

Perth, Western Australia

Onsite

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role is a dynamic leadership position at Qantas, overseeing airport operations and managing a large frontline team to ensure high standards of safety, performance, and customer service. It involves leading projects, fostering a performance-driven culture, and improving operational efficiency at Perth Domestic Airport.

Skills

About Qantas Group

qantas.com

Qantas Airways is Australia’s flag carrier and a major global airline (IATA: QF) operating domestic and international passenger services. It positions itself as a full‑service carrier, offering all‑inclusive onboard service—entertainment, refreshments and checked baggage—along with seasonal and long‑haul non‑stop routes. Qantas also provides online booking and travel management tools and partners for hotels, car hire and round‑the‑world itineraries through alliances like oneworld. Travelers choose Qantas for its extensive network, strong safety and service reputation, and integrated travel products.