Alarm Call Handler (Permanent, Full-Time Night Shift)

Verisure is seeking a permanent, full-time Alarm Call Handler to join their 24/7 monitoring operation at the Newcastle Centre of Excellence. In this role, you will act as the first response to customer alarm activations, assessing incidents and coordinating appropriate responses to protect people and property. The position involves working night shifts on a rota basis, providing a calm and decisive presence during critical situations.