Alterations Customer Service Representative
David's Bridal
About this role
The Alterations Customer Service Representative (CSR) at David's Bridal provides excellent customer service by welcoming customers, managing appointments, answering calls, and ensuring garments are prepared for pickup. They support a seamless shopping experience through effective communication, store standards, and caring engagement, contributing to customer satisfaction and loyalty.
Skills
Qualifications
About David's Bridal
davidsbridal.comDavid's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.
About David's Bridal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $35k
per year