Alterations Customer Service Representative

David's Bridal

5 months ago

Columbus, Ohio

Onsite

Full Time

Junior

0 applicants

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About this role

The Alterations Customer Service Representative (CSR) at David's Bridal is responsible for delivering exceptional customer service, assisting customers with their alterations and fitting needs, managing appointments, and maintaining store standards. The role involves engaging with customers in person, over the phone, or virtually, and supporting sales and operational procedures to ensure a positive shopping experience.

Skills

About David's Bridal

davidsbridal.com

David's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.