Alterations Customer Service Representative

David's Bridal

5 months ago

Canton, OH

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Representative (CSR) at David’s Bridal's Alterations Department ensures a superior customer experience by welcoming, assisting, and addressing customer needs throughout their shopping and alterations process. The role involves communicating effectively, managing customer flow, and supporting store operations to meet service standards and enhance customer satisfaction.

Skills

About David's Bridal

davidsbridal.com

David's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.