David's Bridal
The Alterations Customer Service Representative drives superior customer experiences for David's Bridal by managing the full alteration lifecycle from welcoming guests to final garment delivery. This role involves pressing and spot cleaning merchandise, maintaining store standards, and resolving customer concerns through effective communication and conflict resolution. The employee supports store operations by processing appointments, translating special orders, and ensuring pristine garment conditions before pickup.
Headquarters
Conshohocken, Pennsylvania, United States
Company Size
5001-10000 employees
Founded
1950
David's Bridal is a leading U.S. wedding and special-occasion retailer offering wedding gowns, bridesmaid dresses, prom and formalwear, accessories, and tuxedo services through a nationwide network of stores and an e-commerce site. The company provides in-store fittings, alterations, and appointment-based bridal consultations alongside online shopping and shipping, serving a wide range of budgets from value options to designer collections. Targeting brides, bridal parties, and customers planning milestone events, David’s Bridal emphasizes selection, convenience, and coordinated looks for weddings and other celebrations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for David's Bridal.
56% below the average for this role