Wipro
Wipro is seeking an experienced Amazon Connect and Lex Conversational Designer to design and build IVR and self-service contact flows for nine business units. The role focuses on creating intuitive caller experiences, implementing authentication, intelligent routing, and conversational automation within an Amazon environment. This position requires expertise in NLU modeling, Lex bot training, and DTMF IVR design patterns to optimize self-service interactions.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
8% below the average for this role
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