Amazon Connect Production Support - CCASS
Miratech
About this role
A Production Support Specialist/Site Reliability Engineer (SRE) role focused on ensuring the reliability, stability, and operational excellence of mission-critical contact center environments using Amazon Connect and AWS services. The role involves monitoring, troubleshooting, automation, and collaboration with various teams.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Miratech.
Salary
$80k – $120k
per year