Amazon Connect SME
Quantiphi(1 month ago)
About this role
We are seeking an experienced Amazon Connect Specialist to join our team. This role will involve designing, deploying, and managing Amazon Connect-based contact center solutions, ensuring optimal performance and a seamless customer experience. The ideal candidate will have end-to-end expertise in the configuration, integration, and administration of Amazon Connect and the ability to collaborate with business stakeholders to deliver innovative contact center solutions.
Required Skills
- Amazon Connect
- IVR Design
- Cloud Integration
- Troubleshooting
- Customer Experience Optimization
About Quantiphi
quantiphi.comReimagine business for the AI era, with AI-first digital engineering: We help enterprises reimagine and realize transformational opportunities that are core to their business.
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