Amazon Connect Support Engineer
Miratech
About this role
Miratech is seeking a technically skilled professional with 4+ years of experience in CCaaS and cloud-based contact center environments. The role focuses on maintaining platform reliability and high availability through robust monitoring and observability. The ideal candidate will collaborate with cross-functional teams to optimize the operation of the contact center platform.
Skills
Qualifications
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$134k – $198k
per year