Ambassador

Brigham and Women(26 days ago)

Boston, MAOnsiteFull TimeJunior$35,420 - $48,560Patient Experience

About this role

A Patient Experience Representative at Mass General Brigham focuses on enhancing the overall patient and visitor experience within the hospital, serving as a primary point of contact to create a welcoming and supportive environment. The role supports the institution's mission by promoting patient satisfaction and representing the hospital on-site at Mass General Hospital.

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Required Skills

Customer Service
Communication
Empathy
Problem Solving
Microsoft Office
Teamwork
Patient Navigation
Conflict Resolution

Qualifications

High School Diploma or Equivalent
Associate's Degree Preferred
Experience In Lieu Of Degree Accepted
0-1 Years Experience Preferred

About Brigham and Women

brighamandwomens.org

Brigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.

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