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© All Rights Reserved. ApplyBlast.com
HCL Group
The AMS Manager oversees end-to-end Application Management Services for the Order Management System platform, serving as the primary accountability for incident, problem, and change management. This role bridges L1/L2 support operations with L3 engineering, drives adherence to release frameworks, and acts as the main escalation point for major incidents impacting the client's order management ecosystem. The position requires leading support teams, managing stakeholder relationships, and ensuring high service level compliance across all platforms.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role